
Terms &
Conditions
Terms & Conditions of Booking
Please familiarise yourself with our booking terms and conditions when accepting an appointment.
Appointments Payment Terms and Conditions: Payments:
All appointments must for it to be secured, you can do this via the website or BACs, Cash option available for existing patients only.
If there is a difficulty with making payment online, please contact the office for assistance
Amendments and Cancellations of Appointments: Cancellations will be accepted via phone call, text or email only.
To cancel within 7 days of your Physiotherapy appointment please contact the office directly.
The charges for a late cancellation are as follows:
• Up to 48 hours before – Free of charge
• 48 hours - 24 hours - 50% of the appointment fee
• Less than 24 hours – Full appointment cost is chargeable
Monday appointments MUST be cancelled by 5pm the Friday before.
Pilates Cancellations terms:
Classes to be paid upfront for the block period at the start of term or on booking if space available.
Late cancellation fees for Pilates class:
Up to 48 hours before credit note
Less than 24 hours – 100% of appointment fee to be paid